UC Flow Callflow Manager for telephone systems
Forwarding calls correctly and using an audio business card are important elements of your corporate image. Optimum initial contact gives callers a professional impression of your company.
The design proves to be technically very complex with many commercially available solutions. Current processes are not logical, difficult to service and adaptations are only possible at great expense. Maintenance often requires specialized knowledge and trained personnel. Our UC Flow works differently.
Clear, logical and easy to understand.
We offer an intuitive, graphical interface that allows you to create your own callflows and reduce costs.
Flexibility and security through best match principle
Incoming calls are routed to the right place depending on the time and the number dialed. In addition to the global definition, our system allows you to create exceptions and special cases – quickly and conveniently via an easy-to-use interface. Above all, it is safe and with a low probability of input errors.
Scalable without restrictions
Our solution demonstrates its strengths with multi-client capability and any number of head numbers and number ranges, especially for large telephone systems and branch operations.
Powerful analysis and data export
Settings and flows can easily be reviewed – this confirms that the configuration is fully functional. Even previous flows can be analyzed in this way, saving you the hassle of searching through log files. Extensive export options create detailed data for your reporting.
The benefits to you
- Configuration without any previous technical know-how
- Low costs through selfmaintenance
- Installation costs pay for themselves quickly
- Existing system can be used
UC Flow offers an intuitive graphical user interface.
Flows are clearly arranged in functional blocks.
All elements can be moved freely, are configurable and can be quickly linked via drag & drop.
Telephony and Unified Communications
