The correct routing of calls and the auditory business card are important components of your external image. The optimal first contact conveys a professional image of your company to callers. Creating this first impression proves to be technically very complex with many standard market solutions . Current processes are incomprehensible, difficult to service and time-consuming to customise. Maintenance often requires specialised knowledge and trained personnel. Our UC Flow works differently.
Flexibility and security thanks to the best-match principle
Incoming calls are routed to the right place depending on the time and number dialled. In addition to the global definition, our system allows exceptions and special cases to be created - quickly and conveniently via an easy-to-use interface. Above all, it is secure and minimises the likelihood of input errors.
Powerful analysis and data export
Settings and processes can be checked clearly at any time - this provides security for the correct behaviour of the system. Past processes can also be analysed in this way, saving you the tedious task of sifting through log files. Extensive export options create detailed data for your reporting system.
Telephony and Unified Communications
