The popularity of TV formats such as Starmania, Dancing Stars, Eurovision Song Contest or 9 Treasures - 9 Places is boosted by interaction with the audience. Viewers have an influence on the shows by casting their votes. A1 Telekom Austria AG provides a televoting system for this purpose in Austria.
The individual televoting options for the audience are very different and therefore a major technical challenge. Voting options, announcement texts and processes are different in every TV programme and have to be configured individually.
Making complexity manageable
technology from World Direct makes these sometimes very complex call flows manageable. The processes are defined in our flexible provisioning system and automatically rolled out to all relevant systems. An intuitive graphical user interface facilitates operation. Processes are clearly visualised in functional blocks. All elements can be freely moved, configured and quickly linked using drag & drop.
Results are logged in the system and also visualised graphically. Legal certainty is an important issue in this context. Our solution enables independent third parties, such as notaries, to randomly check the accuracy of the analyses.
However, our systems are not limited to use for time-limited televoting, but are also used for the configuration of permanent value-added numbers. Have you ever dialled an 0800 number? Then you have most probably already used one of our systems.
Our products are the secret stars of well-known customers and TV formats - we have proven many times that our services deliver when it counts. Our unified communications systems are scalable and also very successful in smaller environments.
Find out more about our telephony solutions and how you can benefit from them.